Terms of service

MOONFLIGHT – TERMS OF SERVICE

OVERVIEW
Welcome to MOONFLIGHT. Throughout this site, the terms “we”, “us” and “our” refer to Moonflight Apparel. By accessing our website and purchasing from us, you agree to be bound by these Terms of Service and our policies.

If you do not agree, please do not use our website.

1. USE OF OUR STORE

By using our store, you confirm that you are at least 18 years old or have permission from a parent/guardian. You agree to provide accurate and complete information when placing an order.

2. PRODUCTS

We do our best to display our products as accurately as possible. However, colors and appearance may vary slightly depending on your device.

We reserve the right to update, change, or discontinue any product at any time without notice.

3. ORDERS

All orders are subject to acceptance and availability. We may cancel or refuse any order at our discretion.

Once an order is confirmed, it may not be possible to cancel or change it.

For returns and exchanges, please refer to our Refund Policy:
https://www.moonflightapparel.xyz/policies/refund-policy

4. PRICING & PAYMENT

All prices are listed in KES and may change at any time without notice.
We accept payment through available methods at checkout (e.g. M-Pesa, card). You agree to provide accurate payment details.

5. SHIPPING & DELIVERY

We deliver within Nairobi and other selected locations.

Delivery timelines are estimates (e.g. 1–3 working days within Nairobi)

Delays may occur due to factors beyond our control

Once your order is handed over to the delivery partner, we are not responsible for delays caused by the courier.

For more details, see our Shipping Policy:https://www.moonflightapparel.xyz/policies/refund-policy

6. INTELLECTUAL PROPERTY

All content on this website (images, logos, designs, text) belongs to MOONFLIGHT and may not be used without permission.

7. THIRD-PARTY SERVICES

Our store is powered by Shopify. Payments and certain services may be handled by third parties. We are not responsible for their actions.

8. PRIVACY

Your personal information is handled according to our Privacy Policy:https://www.moonflightapparel.xyz/policies/privacy-policy

9. LIMITATION OF LIABILITY

We are not liable for any indirect or incidental damages resulting from the use of our products or website.

10. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept any changes.

11. GOVERNING LAW

These Terms are governed by the laws of Kenya.

12. CONTACT INFORMATION

For any questions, contact us:

Moonflight Apparel
📧 moonflightapparel@gmail.com
📍 Westlands, Nairobi

📞 +254717599433